h-trak has a number of areas that differentiate us from our competitors in the market:
- No barcode scanning solution on the market can operate without an integrated and synchronised product master catalogue of items. At Prospitalia h-trak we built our system and organised our back office around this core requirement. The h-trak system therefore scans and decodes the manufacturer’s standard barcodes placed on packaging (GS1 or HIBCC) consistently and reliably. No other system on the market has the same level of coverage or capability.
- The h-trak Product Master Database (PMD) manages the products used in hospitals and contains more than 1.2 million individual items ranging from basic consumables such as dressings, needles and syringes through to sophisticated implantable products such as pacemakers and defibrillators. We manage the information you need to do your data capture, purchasing and billing and reporting – we look after this master data so you don’t have to.
- We provide our solutions as a Software as a Service (SaaS). There are no costly servers to buy and maintain or future software upgrades. We are a genuine software utility to your business.
- We provide the support services to optimise our customers’ h-trak experience. Our expertise and tried and proven methodologies for the implementation of the system, and our personalised customer service mean that our business makes your business work better.
- Most new business comes from recommendation and referrals, so that we can utilise our resources to provide customer service. In the UK, a team of specialist Account Managers are also on hand to support our NHS Trust customers.
- We are able to integrate h-trak with all core customer systems and processes such as procurement, finance, billing, clinical costing and patient management systems – this means that you can take full advantage of all of the functionality that h-trak offers and be assured that it will work seamlessly with all the other aspects of your business.